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🎯 Journey Title

Course Creation, Management, and Revenue Generation Journey

👤 Persona

  • Name: David
  • Role: Instructor / Course Creator
  • Goal: Create quality courses, manage student enrollments, track performance, and generate revenue

📋 Step-by-Step Journey


🔍 Observations / Gaps

  • Course Creation Flow: Need to ensure intuitive multi-step course creation with auto-save functionality
  • Content Management: Robust file upload and processing system for various media types with size limits
  • Approval Workflow: Clear communication channel between instructors and admins during review process
  • Real-time Analytics: Immediate updates on course performance and student engagement
  • Communication Tools: Efficient messaging system for instructor-student interactions
  • Revenue Tracking: Transparent earnings calculation with clear commission breakdown
  • Certificate Automation: Seamless certificate generation upon course completion
  • Mobile Course Creation: Consideration for instructors who need to create/update courses on mobile
  • Collaborative Features: Support for co-instructors or teaching assistants
  • Content Versioning: Ability to track changes and roll back to previous course versions
  • Bulk Operations: Tools for managing multiple courses simultaneously
  • Performance Insights: Deeper analytics on student behavior and course effectiveness
  • Marketing Integration: Tools for instructors to promote their courses beyond the platform