User Management
Title: User Account Management As an Admin, I want to manage all user accounts on the platform, So that I can ensure a safe and compliant user community. Acceptance Criteria:- I can view all registered users on the platform
- I can search and filter users by various criteria
- I can suspend or ban users who violate platform policies
- I can verify user identities and credentials
- I can manage user roles and permissions
Title: Instructor Approval As an Admin, I want to review and approve instructor applications, So that I can maintain quality standards for course creators. Acceptance Criteria:
- I can view pending instructor applications
- I can review instructor profiles and qualifications
- I can approve or reject instructor applications
- I can request additional information from applicants
- I can track the status of all instructor applications
Course Management
Title: Course Content Moderation As an Admin, I want to moderate course content to ensure quality and compliance, So that I can maintain high standards for all courses on the platform. Acceptance Criteria:- I can review newly submitted courses before publication
- I can flag inappropriate or low-quality content
- I can request changes to course materials
- I can approve courses that meet quality standards
- I can track the status of all course reviews
Title: Course Analytics As an Admin, I want to view comprehensive analytics about courses on the platform, So that I can understand trends and make data-driven decisions. Acceptance Criteria:
- I can view overall course performance metrics
- I can see enrollment trends across categories
- I can track revenue generated from all courses
- I can identify top-performing and underperforming courses
- I can generate reports on course statistics
Financial Management
Title: Revenue Management As an Admin, I want to monitor and manage platform revenue and finances, So that I can ensure financial health and sustainability. Acceptance Criteria:- I can view total platform revenue and profit
- I can track revenue by category and time period
- I can monitor commission earnings from courses
- I can generate financial reports for accounting
- I can view payment processor fees and transaction costs
Title: Withdrawal Processing As an Admin, I want to process instructor withdrawal requests efficiently, So that I can ensure timely payments to instructors. Acceptance Criteria:
- I can view pending withdrawal requests from instructors
- I can approve or reject withdrawal requests
- I can track the status of all withdrawals
- I can see withdrawal history and trends
- I can manage payment methods and processor settings
Coupon & Promotion Management
Title: Platform-Wide Coupon Management As an Admin, I want to create and manage platform-wide coupons and promotions, So that I can drive user acquisition and retention. Acceptance Criteria:- I can create coupon codes for platform-wide promotions
- I can set discount types, values, and usage limits
- I can target coupons to specific user segments
- I can track coupon performance and redemption rates
- I can deactivate or modify existing coupons
Title: Promotional Campaign Analytics As an Admin, I want to track the performance of promotional campaigns, So that I can measure ROI and optimize future promotions. Acceptance Criteria:
- I can view coupon usage statistics and redemption rates
- I can track new user acquisition from promotions
- I can see revenue impact of promotional campaigns
- I can compare performance of different promotions
- I can generate reports on promotional effectiveness
Platform Administration
Title: System Configuration As an Admin, I want to configure platform settings and parameters, So that I can ensure optimal performance and user experience. Acceptance Criteria:- I can configure payment processors and settings
- I can set commission rates for instructors
- I can manage email templates and notifications
- I can configure platform features and modules
- I can set system-wide parameters and limits
Title: Security & Compliance As an Admin, I want to monitor and ensure platform security and compliance, So that I can protect user data and meet legal requirements. Acceptance Criteria:
- I can monitor system security logs and alerts
- I can manage data privacy settings and compliance
- I can respond to security incidents and breaches
- I can generate compliance reports for audits
- I can manage API access and third-party integrations
Reporting & Analytics
Title: Platform Analytics As an Admin, I want to view comprehensive platform analytics, So that I can understand overall performance and user behavior. Acceptance Criteria:- I can view user growth and engagement metrics
- I can track course enrollment and completion rates
- I can see revenue trends and financial performance
- I can monitor system performance and uptime
- I can generate custom reports and dashboards
Title: User Behavior Analytics As an Admin, I want to analyze user behavior patterns on the platform, So that I can improve user experience and engagement. Acceptance Criteria:
- I can track user journey and conversion funnels
- I can see popular features and content
- I can identify drop-off points and user friction
- I can segment users by behavior and preferences
- I can generate insights for product improvements